Detailed Guidelines for Responsible Gaming and Account Management at Stelario

Introduction

By using, visiting, or accessing Stelario Casino or its subdomains, websites, or mobile applications, you agree to comply with these Terms and Conditions, the Privacy Policy, the Cookies Policy, and any other applicable rules. If you disagree with these Terms, please do not use the website.

Stelario reserves the right to modify these Terms at any time. Updated versions will be posted on the website, and continued use of the platform signifies acceptance of any changes.

References to “you” or “user” mean any person using the website or its services. “Games” refer to Casino, Live Casino, Sportsbook, cards, and other games available on the website. Stelario retains the right to add or remove games at its discretion.

Account Registration

Eligibility

To register an account, you must be at least 18 years old or the legal age of majority in your jurisdiction. It is your responsibility to know if the website’s services are legal in your location. Users from restricted jurisdictions are not allowed to register or use the platform.

Creating an Account

To register, you must provide accurate information, including a valid email, mobile number, username, and password. You are responsible for keeping this information secure and confidential. Any misuse of your account due to disclosure of login details will be your responsibility.

Account Restrictions

You may only register one account. Accounts created in violation of this rule may be suspended or closed. Users are prohibited from transferring or selling accounts.

Security Measures

Users are encouraged to enable two-factor authentication (2FA) for added security. Any suspected unauthorized access must be reported immediately.

Deposits and Withdrawals

Deposits

You can deposit funds using various payment methods available on the website. Third-party deposits are not permitted, and all deposits must come from payment methods registered in your name. Deposited funds must be wagered at least three times before withdrawal.

Withdrawals

To withdraw funds, you may need to complete a verification process (KYC). Withdrawal requests will only be processed after all wagering requirements are met. Stelario reserves the right to set withdrawal limits and process payouts in installments for large sums.

Errors

If funds are mistakenly credited to your account, you must notify the website immediately. Such funds will be reclaimed, and any withdrawal of mistakenly credited amounts will be treated as a debt owed to Stelario.

Bonuses and Promotions

General Rules

Bonuses, including free spins and cashback, are subject to wagering requirements as stated in their specific terms. Bonuses are credited to your bonus balance and must be wagered before they can be withdrawn.

Wagering Requirements

The standard wagering requirement for casino bonuses is 30x the bonus amount unless otherwise specified. Certain games contribute less toward meeting these requirements.

Abuse

Abuse of bonuses, such as creating multiple accounts or exploiting system loopholes, will result in account suspension and forfeiture of bonuses and winnings.

Responsible Gaming

Age Restriction

The platform is intended for users who are at least 18 years old or meet the legal age in their jurisdiction.

Self-Exclusion

Users experiencing gambling problems can request account suspension or self-exclusion by contacting customer support.

Fair Play

Collusion, cheating, and using software-assisted methods are prohibited. Accounts engaged in such activities will be suspended, and winnings will be forfeited.

Liability and Technical Issues

Downtime

Stelario is not liable for server disruptions, technical failures, or other issues affecting gameplay. Refunds for disrupted games are provided at the company’s discretion.

Malfunctions

In case of system malfunction, all affected bets are void. Winnings or funds gained due to a malfunction may be reclaimed.

Game Fairness

All games are regularly tested to ensure fairness and compliance with industry standards.

Complaints and Disputes

If you have a complaint, you can contact customer support. Stelario will make every effort to resolve issues promptly.

For disputes related to bets, transactions, or other matters, the platform’s decision is final.

Termination of Account

Stelario reserves the right to suspend or close accounts for any violations of the Terms. Any remaining balance may be refunded at the company’s discretion, excluding fraudulent or illicitly gained funds.

Users can request account closure by contacting customer support, subject to settling any outstanding obligations.

Privacy and Data Protection

Stelario is committed to protecting your personal information and processes it in compliance with its Privacy Policy. Users are encouraged to review the Privacy Policy for more details on data handling practices.

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